🔬 Churned Patient Autopsy

Your practice is losing $337,000 a year.
We'll show you exactly why.

Churned Patient Autopsy — a one-time forensic analysis of your patient data. Find out which provider, which procedure, and which operational breakdown is driving your churn.

Get My Practice's Autopsy

HIPAA Compliant · BAA Included · $499 One-Time

The Problem

You already know patients are leaving.
But do you know WHY?

15–20%
of active patients leave every year
$337K+
annual production loss for average practice
4–8×
better ROI from reactivation vs. new patients
Most dental analytics tools tell you how many patients left. Nobody tells you which provider, which procedure, and which staff interaction broke the relationship. Until now.

Sample Report

Real findings. Forensic-level detail.

Here's what an autopsy report looks like for a 1,500-patient practice:

⚠️ HIGH IMPACT

One Provider Is Driving 3× More Churn

Provider P3 has a 68% churn rate vs. 22% for your best performer. If P3's rate dropped to match the others, you'd recover an estimated $29,900 in annual revenue.

Provider Churn Rate
P3
68% ⚠️ HIGH
P1 22%
P2 22%
⚠️ HIGH IMPACT

Billing Disputes Are a Churn Death Sentence

Patients with a billing dispute churn at 51% vs. 32% for those without — a 19-point gap. Of 39 patients with billing issues, 20 churned.

Billing Status Churn Rate
Billing Issue
51% ⚠️ HIGH
No Issue 32%
⚠️ MEDIUM IMPACT

Extraction Patients Almost Never Come Back

Patients who came in for an extraction churn at 61% — the highest of any procedure. They got the pain fixed and disappeared — because no one followed up with a restorative plan.

Procedure Churn Rate
Extraction 61%
Crown 21%
📋 This sample is based on synthetic data. Your report will contain YOUR practice's actual findings.
See What Your Practice's Data Reveals →

Deliverables

Everything you get with your autopsy

One forensic analysis. Four actionable deliverables.

📊

Full Churn Analysis Report

Every finding ranked by revenue impact, with specific, prioritized action steps for each one.

👥

At-Risk Patient List

Your 10–20 most likely-to-churn active patients, by name and risk score — so you can act before they leave.

🗓

90-Day Action Plan

Prioritized playbook: what to fix, in what order, with expected revenue impact for each intervention.

🔒

HIPAA-Compliant Process

BAA included. Your patient data is processed securely and deleted after report delivery — confirmed in writing.

Process

Three steps. Five business days.

No complex integrations. No long onboarding. Just a PMS export and your report lands in your inbox.

1

Export Your Data

We send you a one-page guide for your PMS — Dentrix, Eaglesoft, or Open Dental. The export takes ~15 minutes. No technical knowledge required.

2

We Run the Analysis

Our team processes your data and builds your custom report. Every finding is ranked by estimated revenue impact. Delivered within 5 business days.

3

Get Your Findings

You receive a PDF report + a 30-minute debrief call to walk through findings and answer questions. Then we delete your data and send confirmation.

Pricing

One price. No surprises.

$499

One-time fee. No subscription. No ongoing commitment.

  • ✓ Full churn analysis report (PDF)
  • ✓ At-risk patient list (by name & risk score)
  • ✓ 90-day prioritized action plan
  • ✓ 30-minute findings debrief call
  • ✓ BAA included (HIPAA compliant)
  • ✓ Data deletion confirmation after delivery
Request Your Analysis

Questions? Email autopsy@lucralab.com